The Best in Health Care and Senior Living Housekeeping
Heritage Healthcare Services, Inc. has over twenty years of housekeeping experience working exclusively over that time within health care and senior living environments. The result of that experience is the highest level of cleanliness available both visually and clinically. It is a level of cleanliness that stands out for its consistency and attention to detail. Our systems are engineered and constantly evaluated to allow for the maximum in efficiency and effectiveness, but with the flexibility to accommodate the unique needs of each of our clients and their residents and patients.
- An odor free, clean environment that really helps sell the facility.
- Management of all department-related regulatory compliance: Department of Health, OSHA and the Joint Commission of Healthcare Organizations (JCAHO).
- You get a fixed cost that is always competitive with other services and typically significantly less than the cost of in-house programs.
- Our management and staff work with your infection control team to optimize the strength of your programs and help to manage cross-contamination risks.
A Health-Minded Resident-Centered Program
At Heritage, we understand that the contribution cleanliness makes to your environment goes well beyond appearances. Our health-centered system integrates with your mission of better health and greater comfort for your residents, patients and staff. This system is about more than just the use of fewer toxic chemicals in your facility. It incorporates the latest in technology and techniques with good common sense to create a better environment that is truly clinically clean.
- Technology such as microfiber mopping systems and disinfectants requiring less contact time helps to limit opportunities for cross contamination.
- The use of better, more environmentally suitable chemicals significantly reduce or eliminate harmful toxins and carcinogens used and stored in your facility.
- Improved air quality results from the utilization of vacuum technology, rather than traditional tools, in the dusting of the facility. This means pollen, mold, bacteria and dust are removed from the facility, not redistributed.
- Automatic dilution control systems ensure proper application of chemicals and reduce the risk of chemical spills and injury while reducing chemical costs.
- Portion control dispensers offer reduction of waste for items such as paper towels, soaps and lotions.
The Proper Level of Management Oversight
As a family owned and operated business, Heritage Healthcare Services, Inc. understands the importance of accountability. Our management team’s first priority is our clients. As individuals, each team member is assigned responsibility only at a volume that allows them to provide a high level of service and responsiveness.
- Facility Managers are full time and on call to the homes that they manage.
- District Managers visit each of their facilities regularly and provide customized inspection reports.
- Our Company Ownership visits each of our partner facilities quarterly to ensure consistent standards. You will have the cell phone number of the Owner of Heritage Healthcare.
- Detailed client surveys allow for comprehensive written feedback at regular intervals. We request feedback from multiple departments, where possible.