Heritage offers its clients a choice of targeted service programs to help bring about a visibly clean environment. Programs range from limited expert consultations all the way to a fully outsourced departmental partnership with facility and organizational leadership. Whichever Heritage program you select, you can be assured of benefiting from our considerable expertise, from our high standards and healthcare industry knowledge, and from our flexible solutions toward achieving an enhanced facility appearance.
This is Heritage’s flagship service, bringing our hands on management of environmental services - including housekeeping, laundry, linen and infection control services to your best advantage.
As a family founded and operated business with over 28 years experience in the long term care and hospital market, Heritage understands what it takes on a fully outsourced basis to perform its function to everyone’s satisfaction - yours as well as ours. We place special emphasis on outstanding communication (including, of course, an ability to listen closely to specific requests made by our clients), with an employee focused management approach, ongoing staff training, department supervisor mentoring, and opportunity for regular client access to our company CEO. In short, Heritage covers all the bases when it comes to elevating the performance of environmental functions.
Heritage On Site Management
We realize that fully outsourced programs may not be right for every facility. Our targeted service programs provide you with intelligent options while also delivering cost savings. The Heritage Manager On-Site service affords you a seasoned manager who would join your existing team to ensure the best daily protocols with Heritage systems and supplies. Extra focus is dedicated to
staff education, team rapport and reviews.
A Heritage District Manager mentors your in-house manager. He or she will oversee your existing manager and help elevate the program’s overall efficiency and ensure that absolute standards are being met and expectations are being exceeded.
- Weekly, bi-weekly or monthly supervision.
- On-going education and regular written feedback.
Systems Set Up and Analysis
If we determine together that outsourcing all or a portion of your environmental services functions makes sense, we always are ready and able to custom design the right full-service contract. Whatever your needs and scope of staff, we are prepared to serve as a reliable partner, and provide you with peace of mind. Our attention goes to making sure we understand your need and put the best set up in place. Good planning makes for better hygiene and a better bottom line.