Lourdes Noreen McKeen Residence

Lourdes Noreen McKeen Residence

  • 69 Independent Living Apartments
  • 35 Assisted Living Apartments
  • 135 Skilled Nursing Beds

When one of our long term clients relocated to Florida the opportunity to help reorganize this well respected facility emerged. Sister Jeanette brought Heritage in to optimize housekeeping and laundry for the Lourdes Noreen McKeen Residence in West Palm Beach, FL. This included the daily management of her staff, establishing labor and supply budgets, creating job descriptions and task lists, updating policies and procedures, and leading an effort to retrain staff with a new program.

Heritage is the expert in managing housekeeping and laundry operations. Their systems ensure that the staff is well trained and that they have a clear understanding of their expectations. Not only is the daily housekeeping better, but their system allows time for periodic projects that are often missed. I have received numerous comments from families, residents and staff about how much cleaner our Residence looks and how fresh it smells.  Heritage is a great organization to deal with and I appreciate their integrity and honesty.

Sister Jeanette Lindsay, Administrator

Contact Info

1009 Reservoir Avenue
Cranston, RI 02910
(800) 359-2584
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  • Leading Age
  • AHCA
  • NRHA